Privacy policy

Controller and contact

Controller: muchichiz kamuy
Operator type: Individual operator
Legal mailing address: 12 Rue Michel de Montaigne, 56000 Vannes, Brittany, France
Privacy contact: [email protected]
Legal phone: +33 6 02 30 45 78

Information collected

We may collect information you provide through the contact form, WhatsApp, or support conversation, including your name, email address, phone or messaging account, device model, screen type, language, country or region, selected plan, preview request, category questions, and support messages.

When you use the website, the hosting provider may process technical data such as IP address, browser type, requested pages, timestamps, referring pages, and security logs.

The website does not collect payment card numbers or payment credentials. If payment is arranged through a third-party provider, that provider processes payment information under its own terms and privacy policy.

How information is used

Information is used to answer questions, verify compatible screens, provide the 12-hour preview, discuss live television category availability, process plan requests, prevent abuse, maintain records, and comply with legal obligations.

Legal basis

Where applicable, processing is based on steps requested before a service agreement, performance of a service, legitimate interests in operating and securing the website, consent for optional communications, and compliance with legal obligations.

Sharing

Information may be shared with providers that help host the website, deliver email, provide messaging support, process payments, maintain security, or keep records. We do not sell personal information. Information may also be shared when required by law or to protect against fraud, abuse, or security threats.

Retention

Contact and support records are kept only as long as needed for customer support, accounting, dispute handling, fraud prevention, and legal compliance. Technical logs are kept for a limited period by hosting or security providers unless longer retention is required for security or legal reasons.

Cookies and analytics

The website uses only essential storage by default, including a local consent record when you accept or reject optional cookies. Analytics, Google Ads, Microsoft Advertising/Bing UET, retargeting, or similar advertising tags must remain disabled unless you accept optional cookies.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You can make a request by contacting [email protected]. We may need to verify your identity before completing a request.

Security

We use reasonable technical and organizational measures to protect information, but no website, email, or messaging channel can be guaranteed to be completely secure. Do not send passwords, full payment details, or sensitive identity documents through public or unsecured channels.

Children

The service is intended for adults or for use with the involvement of a parent or guardian. We do not knowingly collect personal information from children.

Updates

This policy may be updated when the website, support process, or legal requirements change. The version published on this page applies from the date it is made available.

Last updated: July 6, 2026